Legal
Privacy Policy
Not legal advice. This policy explains how we handle personal data for a global audience (including GDPR/UK GDPR, CCPA/CPRA, PIPEDA, and similar laws). Laws vary by country; we apply the stricter practical standard where we can.
1. Who we are
Uptisement provides AI consulting, custom automation, and web makeovers for operators. Website: uptisement.com.
2. Data we collect
- Contact & booking data — name, email, phone, business details you send by email, phone, or Calendly.
- Technical data — IP address (often truncated/anonymized where tools allow), device/browser, pages viewed, approximate location, referrer.
- Cookies & similar tech — see Cookie Policy. Analytics/ads load only with your consent where required.
- Communications — messages you send us; for Canadian commercial electronic messages we follow CASL (consent, identification, unsubscribe).
We do not knowingly collect data from children under 16 (or under 13 where that is the local age). If you believe a child provided data, email us to delete it.
3. Why we use data (purposes & legal bases)
- Provide services & book calls — contract / steps prior to contract.
- Respond to inquiries — legitimate interests or consent.
- Site security & essential operation — legitimate interests.
- Analytics (e.g. Microsoft Clarity, Google Analytics) — consent where required (EEA/UK and similar).
- Advertising / remarketing (e.g. Meta Pixel) — consent where required.
- Legal compliance — legal obligation (including tax, CASL records where applicable).
4. Sharing
We share data with processors who help us run the business, under contracts where required:
- Hosting / GitHub Pages
- Calendly (scheduling)
- Email / phone providers (including Quo)
- Analytics / ads vendors only if you consent (Clarity, Google, Meta, etc.)
We do not sell personal information for money. Under CCPA/CPRA, some ad cookies may be considered a “sale” or “share” — you can opt out via Cookie preferences / Reject non-essential.
5. International transfers
We serve clients in the US, Canada, and remotely worldwide. Data may be processed in the United States and other countries. Where GDPR/UK GDPR applies, we rely on appropriate safeguards (e.g. Standard Contractual Clauses used by vendors) or your consent for optional tools.
6. Retention
Inquiry and client records: kept as long as needed for the relationship and legal/accounting duties, then deleted or anonymized. Analytics/ad data: per each vendor’s retention settings. Consent records: kept to prove compliance.
7. Your rights
Depending on your country/state, you may have rights to access, correct, delete, port, restrict, or object to processing; withdraw consent; and lodge a complaint with a supervisory authority.
- EEA/UK — GDPR / UK GDPR rights; complaint to your local DPA / ICO.
- Canada — PIPEDA access/correction; CASL unsubscribe for CEMs.
- California & similar US states — know, delete, correct, opt out of sale/share, limit sensitive data use where applicable. Non-discrimination for exercising rights.
Request: sales@uptisement.com with subject “Privacy request”. We may need to verify identity. We aim to respond within timelines required by your law (often 30–45 days).
8. Do Not Sell or Share (CCPA/CPRA)
Manage cookie preferences or choose Reject non-essential on the banner to opt out of analytics/ads cookies that may constitute sale/share.
9. Security
We use reasonable technical and organizational measures. No method of transmission is 100% secure.
10. Changes
We may update this policy. The Effective date above will change. Continued use after changes means you reviewed the update.
11. Contact
Uptisement · sales@uptisement.com · (786) 982-0283 · uptisement.com